Frequently asked Questions
About Our Chicken Coops & Hutches
To keep your coop or hutch in top condition, regular cleaning is essential. Use the pull-out tray (if available) to remove waste and old bedding at least once a week, and scrub the interior with a mild wood friendly detergent and warm water to eliminate bacteria and odours. Allow the coop to dry completely before adding fresh bedding. For wood models, we recommend treating the wood annually with a weatherproof sealant to protect against moisture and prolong the life of the product. Regularly inspect the coop for any damage, particularly after extreme weather, and repair or reinforce any areas as needed to ensure it remains safe and secure for your animals.
We offer a range of sizes for our coops and hutches, suitable for various needs. Whether you're looking for a compact hutch for one rabbit or guinea pig, or a larger coop for up to approximately 12 chickens, we have options to fit your requirements. Be sure to check each product's capacity and dimensions to choose the best fit for your animals.
Yes, all of our coops and hutches come flat-packed and are designed for easy assembly. Most models can be set up with basic tools, but some larger products may require two people to assemble certain parts for convenience and safety. Clear instructions are provided with each product to guide you through the process.
Yes, our coops and hutches are made with waterproof materials to withstand outdoor weather conditions. However, we highly recommend opting for our treated wood upgrade for additional durability. For optimal long-term protection, we advise applying an extra layer of waterproof sealant annually. This maintenance will help keep your coop or hutch in excellent condition for years to come.
Yes, most of our coops and hutches are equipped with pull-out trays, which are designed to make cleaning as simple and hassle-free as possible. The trays allow you to easily remove waste and bedding material without disturbing your animals, ensuring a more hygienic environment. Regular cleaning using the tray will not only help keep your coop or hutch clean but also improve the overall health and comfort of your animals.
Yes, all of our coops and hutches come with lockable doors to keep your animals safe. However, not all models may be equipped with locks that can accommodate a padlock. If you require additional security, please feel free to contact us to discuss which products are best suited for your needs and whether they can be upgraded for added protection.
Yes, since our coops and hutches are made from wood or plastic, customisation is possible. Whether you want to paint it, add additional features, or expand the structure, you can tailor it to your preferences. However, please note that any customisation or modifications to the original design will void any existing warranties or product protections.
Frequently asked Questions
About Our Hot Tubs
While it’s easy to assume that more jets mean a better experience, the number of jets isn’t the only factor to consider. The placement, power, and pump efficiency of the jets are far more important in determining the quality of your spa experience. In fact, many high-quality hot tubs have between 40 and 60 jets. A higher number of jets can dilute the power, meaning less pressure from each jet, which can make the massage less effective.
We focus on selling high-quality hot tubs that provide excellent performance and durability. Although you may find cheaper hot tubs on the market, they often lack essential components like proper insulation, which can lead to higher running costs in the long term. Investing in a quality hot tub upfront ensures a better, more energy-efficient experience over time.
Running costs for hot tubs can vary depending on several factors, such as how often you use it, the ambient temperature, and your electricity tariff. Some companies might advertise extremely low daily running costs, but these usually only cover maintaining the water temperature, not the full use of the jets and pumps. As a more realistic estimate, your hot tub may cost between £15-£20 per week to run, depending on usage. If you opt for one of our R10 Energy Efficiency models, your running costs could be as low as £15 per month due to enhanced insulation.
An average hot tub weighs around 300kg when empty and can weigh up to 1500kg when filled with water. However, these weights can vary depending on the specific model.
Most of our hot tubs feature a durable acrylic shell, while the exterior panels are constructed from composite materials, designed to withstand the elements and maintain their appearance over time.
After placing your order, you will receive a confirmation email, including pre-delivery instructions and invoices. If you don’t receive this within 24 hours, please contact us by phone or email. Our delivery team will reach out within a few days to arrange a delivery date for in-stock items. If you’ve pre-ordered, we’ll contact you as soon as your hot tub arrives in stock.
We highly recommend a cover lifter for easy access, as it allows you to fold the cover back without any hassle. Additionally, O-Care is a great option for reducing the amount of chlorine or bromine needed by up to 78%, which is especially beneficial for those with sensitive skin or children who love to go underwater.
We offer delivery throughout the UK mainland. For more details about delivery, feel free to contact us.
With a 32AMP hot tub, both the jets and heater can run simultaneously, providing a more powerful experience. A 13AMP hot tub, on the other hand, requires you to run either the jets or the heater, but not both at the same time.
We offer flexible payment options:
- Pay a £99 deposit, with the remaining balance due 2-3 days before delivery via bank transfer.
- Alternatively, pay the full amount upfront online.
Yes, you can sink your hot tub into decking, but we recommend having additional help to avoid any damage during the process. Keep in mind that access to all sides of the hot tub will be necessary for maintenance, so you may need to lift it out for servicing. Therefore, sinking the hot tub is entirely at your own risk, and we do not recommend it.
Our delivery team will contact you one hour before they arrive. While we can’t give an exact delivery time due to potential delays, you can call us on the day of delivery for an estimated time of arrival.
Yes, we offer delivery and installation on all our hot tubs. However, please ensure that the required electrical setup is completed prior to delivery.
Once your hot tub is in stock, delivery must be arranged within two weeks. If you need more time, you’ll need to pay the balance in full to hold the hot tub for a longer period.