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- info@homegardenandpets.co.uk
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Maintenance
Ensuring Your Peace of Mind with Every Journey
Services Included in the Maintenance Package
Annual Professional Service
A thorough yearly check-up to maintain optimal performance.
Electrical Components Coverage
Includes repairs and maintenance of the motor, motherboard, lights, and other electrical components.
Discounted Battery Replacement
Batteries available at half the original price, ensuring affordability for essential components.
Dedicated Support
Access to professional advice and technical support for any scooter-related queries.
Priority Service Booking
Enjoy faster booking slots for your annual services and repairs.
Book Your Maintenance Plan
Choosing the right maintenance plan for your mobility scooter is crucial for ensuring its longevity and reliability. We understand that everyone’s needs and preferences are different, which is why we offer two flexible options for booking our comprehensive maintenance service
Monthly Subscription Plan
Opt for convenience and spread the cost with our monthly subscription. This option is ideal for those who prefer smaller, regular payments and continuous service without interruption.
- Price: £7.95 / Month
- Duration: 12 Months
By signing up to this plan, you are accepting our Maintenance Terms and Conditions
One Off Payment
If you prefer to take care of everything in one go, our annual plan is the perfect choice. This option is great for those who like to have their service needs sorted upfront, offering both value and convenience.
- Price: £99 (One Off)
- Duration: No Minimun Duration
By signing up to this plan, you are accepting our Maintenance Terms and Conditions
Both plans ensure that your mobility scooter remains in excellent condition, with priority service bookings, discounted battery replacements, and comprehensive coverage of essential components. You can choose the plan that best fits your lifestyle and budget, and rest assured that our team of skilled technicians is always here to provide the best care for your scooter.
To book your plan, simply select your preferred option and follow the simple steps to register. We’re committed to keeping your mobility scooter running smoothly, so you can focus on enjoying your independence and freedom.
You can only take the plan out if you have bought the scooter through us. If your warranty expires and you wish to obtain the plan a prior inspection must be carried out at a cost of £99
Maintenance T&C
Our subscription plan is valid for a twelve (12) months period, starting from the date of activation (First payment). The subscription fee, which is to be paid monthly in a period no longer than twelve (12) months, includes all services detailed on our website or provided upon request, with no hidden or administrative charges. Subscribers have the flexibility to cancel their subscriptions at any time without incurring any penalties.
It is the responsibility of the subscriber to provide accurate and current information during the subscription process. Failure to comply with the terms may result in the termination of the Plan.
1. Maintenance Package Subscription:
- The Maintenance Package is available for a monthly subscription fee or a one-off annual payment.
- Subscription is not transferable and is limited to the original purchaser of the mobility scooter.
2. Service Requirements:
- Annual servicing is required to maintain the extended warranty.
- Service must be conducted by ‘Home Garden & Pets’ authorized technicians.
3. Coverage:
- The warranty covers the main internal components including the electric motor and all electrics (e.g., motherboard, lights).
- Exclusions: The warranty does not cover plastics, seats, or wheels.
- If we are unable to obtain parts for the scooter within 21 working days for repair then we will replace the scooter of the same value
4. Transferability:
- The warranty is non-transferable and becomes void if the scooter is sold to a new owner.
5. Cancellation Policy:
- Subscribers may cancel their maintenance package at any time. However, cancellation will void the extended warranty.
- Customers of the monthly maintenance plan must keep the subscription for a minimum of 12 months to receive the subscription benefits.
6. Modifications:
- Any modifications made to the scooter outside of Home Garden & Pets’ recommendations may void the warranty. Please contact us if you have any doubts about what modifications are allowed.
7. Governing Law:
- These terms are governed by the applicable laws of the region in which the purchase was made.
8. Agreement:
- By subscribing to the Maintenance Package, or purchasing the yearly one-off service, the customer agrees to these terms and conditions.
